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Terms and Conditions

By placing an order with us, you warrant that the information you provide to us during the process of placing an order for Goods and/or Services is accurate, complete and not misleading.

Turfmaster accepts payment via PayFast Payment Gateway a Secure Online Payments Solution and electronic funds transfer (EFT ) and goods are shipped once payment has cleared through the bank (usually 24Hours) or if you like to visit us at the shop you may pay cash, credit or debit card.
Cheque’s are no longer accepted

Goods can be collected by yourself or by courier at our warehouse or we can arrange and include our courier services in your transaction. Unfortunately we do not arrange cross border shipping

Note: The online shop ships items from the head office in Nigel, Gauteng. We do deliver nation wide via courier’s, therefor the price at the branch might also be different. Do note that some items are to big for courier delivery. Please send us a e-mail to online@turfmaster.co.za for assistance regarding order’s.

 Image Disclaimer: Images are for illustration purposes only and may not reflect inventory or unit specifications.

Any logos or emblems or trademarks displayed on this website are the property of their respective trademark holders. These trademarks are for information purposes only. Turfmaster has no direct affiliation to the trademarks unless specifically stated or via licensed partnership.
Any person who believes a conflict may arise by the trademarks must please email info@turfmaster.co.za addressing the query to Management. We will be glad to assist in every way possible to resolve it

Please note: Specifications subject to change without notice.
All brochures, specifications, drawings, catalogues, particulars, shapes, descriptions and illustrations, application guides and information, price lists and other advertising matter are intended only to present a general idea of the Product described in them.
The Product will conform in all respects with any specification provided to and accepted by us. We reserve the right to amend any design or specification without prior notification provided that it does not adversely affect the performance of the Product.
Technical specifications are approximations unless specifically stated otherwise.
Engine Disclaimer: The engine horsepower information is provided by the engine manufacturer to be used for comparison purposes only.

Pricing Disclaimer: Posted prices are for Turfmaster head office Nigel. Posted price is manufacturer’s and Turfmaster suggested sale price and subject to change without notice.
You acknowledge that we stock a large number of Goods. It is always possible that, despite our best efforts, some prices may be incorrectly listed. We are under no obligation to provide products to you at an incorrect, lower price, even after we have acknowledged your order, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as wrong-pricing.
It is expressly stated that some products could have a ZERO PRICE. The products have been added to the catalog and due to the large number of items, we await pricing from our suppliers. These goods in most instances can be added to the cart. We acknowledge this is the case and specifically state that these goods, if added to your cart and checked out successfully will not be honored. The reasonable person cannot expect a store to give products for free. Your money will be refunded or at management’s discretion, the goods can be dispatched.
Models and pricing may vary.
Delivery not included in listed price.

Property Rights: All goods remain the sole property of Turfmaster(PTY)Ltd until paid in full

Return Policy: In the event that an item needs to be returned, you can contact us by e-mail or fax for a return authorization number (RAN). Items shipped to Turfmaster without a RAN will be returned to customer at customers cost. Please include the following information: Name, Physical Address, E-mail and or Phone number, Original Invoice, Order number, Bank account confirmation (bank statement or letter stating account number and account holder details) and Reason for returning the item(s).

Items can only be returned within 14 days of purchase. No refunds on items that have been installed or used, special order or electrical parts.

“Special Order” means any Goods that are not held in stock by us (a non-stock item) and are therefore ordered and/or manufactured specifically as per your request. Payment in full is required for such Special Orders at the time the Special Order is placed with us. Special Orders are non-refundable except at our sole discretion.

All items must be in new condition in their original packaging in resaleble condition.

We are not responsible for incorrectly ordered parts, if unsure contact us immediately we will do whatever is necessary to assist.

Please note that we are not responsible for the costs of returning the items to us unless we delivered the item to you in error.

Freight charges are not refundable and customer is responsible for shipping cost of returns. We are not responsible for damage or loss in transit- all claims must be filed with the carrier.

25% restocking fee will apply to all returns!

Credits take 3 to 5 working days

Please Note;

Refund payment take between 3 and 5 working days after credit was done.

E & O.E.

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